top of page

Using DISC To Determine Your UVP Superpower

Writer: Jesse Passafiume
Jesse Passafiume
Apr 21, 2016
2 min read

Updated: Jul 17

Caring more than the next person, providing good service, having done the same job for twenty years — none of that is a real point of differentiation. It's the standard, not the edge. Building a genuine unique value proposition means identifying, at a behavioral level, what actually separates one professional from another — and using that deliberately.

Talking about "great service" or listing generic features is noise — the exact static most people are trying to tune out. Avoiding that starts with examining the specific behavioral and tactical traits that create real value.

The DISC Framework

DISC is a useful behavioral lens for this — worth having on file for clients, team members, and honestly for yourself. Knowing someone's DISC profile gives clear insight into what makes their approach genuinely distinct, which is exactly what a strong UVP needs.

Dominance

A high-D is driven, ambitious, and strong-willed — someone who gets things done. One high-D originator regularly takes on loans declined elsewhere and closes them through sheer determination. That's a real, specific point of differentiation.

Influence

A high-I tends to be extroverted, building rapport and referral relationships quickly and naturally — often without fully tracking where the resulting business comes from. Relationships are the superpower here, and it's a genuinely different asset than the other three types.

Steadiness

A high-S stays unflappable under pressure. When a loan starts going sideways, they don't panic — they hold the transaction steady and keep everyone else grounded. That composure is a real closing asset.

Compliance

A high-C thrives on detail — spreadsheets, pipeline tracking, nothing falling through the cracks. That precision extracts business from places others overlook, and tends to pair especially well with investor clients and Realtors implementing structured plans.

Beyond Behavior: Tactical Differentiation

Behavioral traits are only half the picture. The tactical practices that generate consistent business — co-branded drip marketing, proprietary technology access, post-closing client events, a guaranteed closing date — round out what makes a partnership genuinely valuable.

Combining behavioral strengths with tactical practices answers a sharper question than "good service" ever could: what specific superpower makes working with you worth prioritizing? That combination is what eventually translates into real value for clients and referral partners alike.

bottom of page