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Client-First Social Media Campaigns: Highlight the Additional Value You Provide

  • Writer: Jesse Passafiume
    Jesse Passafiume
  • Jun 9, 2020
  • 2 min read

Updated: 4 days ago

Promoting your services directly is fine, but it's not the only lever. A client-first campaign — one built around the value you provide over time, rather than a direct ask — tends to be far more productive. Start by looking at the tools you already use in your day-to-day work and asking how they translate into additional value for your clients.

Look at Your Tools

Maybe you have a tool that automatically sends a weekly transaction update, or a process that's simply more efficient than your competitors'. Breaking that down publicly is a chance to promote your business authentically — and audiences notice and appreciate the transparency.

If your closings run smooth and fast, turn that into a story: share how a quick timeline helped a specific client hit their goals. Make it personal, not promotional. Clients who see themselves featured are more likely to share the post themselves, which extends the story to their own network.

Why Clients Actually Choose a Professional

People choose to work with a specific professional for a handful of consistent reasons. Building your content around these gives your message a clear throughline:

  • Timeliness

  • Trust and word of mouth

  • Experience

  • Convenience

  • Value for money

Pick one of these per piece of content and speak to it directly and authentically. Know your audience, and tailor the message to the specific expertise that matters to them.

Always be able to back up any claim you make. There's no need to exaggerate — focus on your core values and follow through on what you promise. Forbes' piece, "11 Excellent (And Honest) Reasons Prospective Clients Should Choose Your Company," is a useful reference when drafting this kind of content.

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